Kadlec Medical Center

David Roach, COO for Kadlec Medical Center says, "ChartConnect is delivering what others didn't – a product that a significant number of providers are actually using." Rand Wortman, Kadlec CEO, adds, "Part of our successful growth as a regional medical center can be traced to making it easier for providers to practice at Kadlec than elsewhere - ChartConnect is one of the important pieces allowing Kadlec to accomplish this."

Mid-Columbia Medical Associates

David Strutz is Director of Mid-Columbia Medical Associates, a 5-provider Nephrology and Infection Disease clinic in Kennewick, Washington. He reported that one of their major process issues had been pulling non-scheduled patient charts to attach reports to be approved, faxed and then re-filed. This occurred approximated 35 times per day at $3.87 per chart pull or $135.45 per day. "We were at a point where we either had to hire another FTE or make the leap into the world of EMR. We took the leap - saving the FTE and implementing a better process," said Strutz. "We received improved processes, time savings, budget savings, improved customer service, better organized medical record and a staff with less stress."

Dr. Gene Wong, Family Practitioner

Dr. Gene Wong is a family practice physician in Richland, Washington who started using a competitor's EMR in 1998. In 2002, Dr. Wong switched to ChartConnect because it offered additional features and had the interfaced labs, radiology reports and other interfaced information his EMR didn’t offer. When asked what ChartConnect has done for his office Wong said, "Because of the way ChartConnect automatically interfaces test results into our workflow, we have been able to add an additional provider without any additional support staff, and we are more in control of our patient information than ever before. ChartConnect also allows me to access patient information from the hospital or my home when I am on call."